The Challenge
The Hosting Provider Could Not Carry an On-Demand Workload
An application deployment of this kind demands scale and agility. The incumbent hosted services provider delivered neither.
Infrastructure that could not handle on-demand transactions
No support for the scale and agility the deployment required
Open concerns about data security
Two of those are what an executive answers for: uptime and data security. The client went looking for a cloud partner who would own both.
The Solution
One Partner Accountable for the Whole Stack
The client wanted one cloud partner for their licensed software: host, monitor, maintain, support, upgrade, back up, and secure. NorthStar Group took all of it.
Hosting, infrastructure, and managed services under a single owner
Services onboarding, then steady state monitoring and provisioning of every Azure resource deployed
Azure Lighthouse, Azure Bastion, and Azure Key Vault
The front-end server, middle tier app server, SQL Server, and supporting Azure resources hosted on an Azure tenant instance
IT Service Management (ITSM) support services
The Results
Uptime Up, Maintenance Automated, Security Strengthened
Azure hosting raised application uptime. The infrastructure scales on demand, which is what the previous provider could not do.
Software updates, patching, and backups now run automatically. Nobody on the client's team schedules them.
On the security concern that helped trigger the move, the client now has secured applications, managed infrastructure, and ITSM support behind it.